Austin, TX · IT consulting & implementation
Austin IT consulting and support for small businesses
No IT department? No problem. With 15+ years of hands-on IT experience, we plan, build and support the technology your business runs on, using cost-effective solutions sized for small teams.
- 15+ years of experience
- Free, no-pressure consultation
- On-site in Austin, remote nationwide
- Vendor-neutral advice
Advice + implementation
The IT department you don’t have to hire
Most small businesses get stuck between two bad options: a consultant who hands over a report and leaves, or a vendor who only recommends what they sell. EchoPoint does the thinking and the work.
We take time to understand how your business actually runs, explain your options in plain English, and then implement the solution: networks, servers, cloud, security and everyday support. When we’re done, you own everything, including the documentation and admin access.
More about EchoPointServices
IT services for Austin small businesses
From a single fix to a full infrastructure overhaul, every project starts with a free consultation.
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IT Consulting & Strategy
Senior-level IT advice without a full-time hire. Assessments, roadmaps, quote reviews and cost cutting.
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Business Networking & Wi-Fi
Fast, secure office networks: firewalls, Wi-Fi, switches, guest networks and internet failover.
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UniFi Networks, Cameras & Storage
Ubiquiti UniFi specialists: Wi-Fi, switching and gateways, UniFi Protect cameras and UniFi Drive storage, all in one system.
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Cybersecurity
Practical protection that fits a small-business budget: MFA, email security, endpoint protection and backups.
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Cloud & Microsoft 365
Microsoft 365, Google Workspace, Azure and AWS migrations and ongoing cloud management.
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VMware to XCP-ng Migration
Escape rising VMware licensing costs with a planned migration to XCP-ng and Xen Orchestra.
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Servers, Backup & Datacenter
Servers, virtualization, storage, backup and disaster recovery, from a single closet to a full rack.
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Remote Work & VPN
Secure remote and hybrid work, from VPN connectivity to Zero Trust access and managed laptops.
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IT Support & Help Desk
Friendly, fast help for your team: remote help desk plus on-site support around Austin.
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Why EchoPoint
Enterprise experience, small-business pricing
Senior experience
15+ years across networking, datacenter, virtualization, cloud, security and end-user support. You talk directly to someone who has done the work.
Cost-effective by design
Right-sized solutions, open-source where it fits, and no paying for enterprise features you’ll never use. Saving you money is part of the job.
Plain-English advice
Clear options, honest trade-offs and written quotes, so you can make good decisions without becoming an IT expert.
You own everything
Every password, license and diagram is documented and handed over. No lock-in, and no being held hostage by a vendor.
Who we help
Built for teams without an IT department
If your “IT person” is the office manager, the owner or whoever is best with computers, you’re exactly who we work with.
- Professional offices
- Law & accounting firms
- Real estate
- Healthcare & dental offices
- Nonprofits
- Retail & restaurants
- Construction & trades
- Startups
- Home-based businesses
- Teams with a lone IT admin
How it works
From first call to finished project
- 1
Free consultation
A no-pressure conversation by phone, video or in person around Austin. We learn how your business runs and what is getting in the way.
- 2
Assessment & plan
We review what you already have and give you a written, prioritized plan with clear costs. No jargon and no surprise invoices.
- 3
Implementation
We do the work ourselves: setup, migration, configuration and testing, scheduled around your business hours.
- 4
Support & handoff
You get documentation, admin access and training, plus ongoing support if you want it. Your systems stay yours.
Local + remote
Based in Austin. Remote support anywhere.
We provide on-site IT services throughout Austin and Central Texas. For businesses elsewhere in the U.S., we offer remote support, consulting and migrations. If you need someone on-site outside our area, we’ll give you honest advice on what to look for in a local provider.
- Austin
- Round Rock
- Cedar Park
- Pflugerville
- Georgetown
- Leander
- Lakeway
- Bee Cave
- West Lake Hills
- Dripping Springs
- Kyle
- Buda
- San Marcos
- Hutto
- Manor
From the blog
Practical IT advice for small businesses
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VMware Alternatives for Small Businesses: XCP-ng vs. Proxmox vs. Hyper-V
VMware renewal quote went up? Compare XCP-ng, Proxmox VE and Hyper-V for small businesses, covering cost, features and migration effort, with a plan to switch safely.
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UniFi Protect Security Cameras for Small Business: Setup, Storage & Best Practices
A practical guide to UniFi Protect for offices and shops: no monthly cloud fees, how much storage you need, network setup, and the privacy rules to know in Texas.
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UniFi for Small Business: Is Ubiquiti Right for Your Office Network?
Thinking about Ubiquiti UniFi for your office? The real pros and cons, what a typical small-business setup looks like, and the settings that matter most.
Frequently asked questions
What size businesses do you work with?
Mostly small businesses, from 1 to about 100 people, that have no IT department or a single person wearing the IT hat. We also back up internal IT staff on projects like migrations, network upgrades and security improvements.
Is the consultation really free?
Yes. The first consultation is free and comes with no obligation. We will talk through your situation and give you honest recommendations, even if the answer is that you don't need us.
Do you only work in Austin?
On-site work covers Austin and surrounding cities like Round Rock, Cedar Park, Pflugerville, Georgetown, Kyle and Buda. Remote support and consulting are available anywhere in the U.S. If you need hands-on help outside our area, we can point you to the right kind of local provider.
Do you just give advice, or do you do the work too?
Both. We plan the solution and implement it: networks, servers, cloud migrations, security and day-to-day support. You don't have to hand our plan to someone else to carry out.
How do you keep costs down?
By getting more out of what you already own, recommending right-sized solutions instead of enterprise bundles, using proven open-source tools where they fit, and cutting licenses and subscriptions you don't need.
Let’s talk about your IT. The first consultation is free.
Tell us what’s frustrating you or what you’re planning. You’ll get honest advice from someone with 15+ years of hands-on IT experience, whether or not you hire us.